Return & Refund Policy
Return & Refund Policy
Return & Refund Policy – Radhe Krishna House
At Radhe Krishna House – A Laddu Gopal Store, every product is carefully inspected before dispatch to ensure the best quality.
Returns
-
Returns are accepted only if you receive a damaged, defective, or incorrect product.
-
To request a return, please contact us within 48 hours of receiving your order.
-
An unboxing video is mandatory for claims related to damaged, missing, or incorrect items.
-
Products must be unused, unwashed, and returned in their original packaging with all accessories.
Non-Returnable Items
The following items are not eligible for return:
-
Products used or damaged after delivery.
-
Orders placed with the wrong size or design selected by the customer.
-
Customized or personalized products.
-
Return requests made after 48 hours of delivery.
-
Products without an unboxing video (for damage or wrong item claims).
Refunds
-
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be processed within 5–7 business days to the original payment method or as a store credit, where applicable.
-
Shipping charges and COD charges are non-refundable unless the error was on our part.
Exchange Policy
If you receive a damaged, defective, or incorrect product, we will arrange a replacement or exchange subject to product availability.
Need Help?
For any return or refund assistance, contact us on WhatsApp: +91 9460015382.
Thank you for shopping with Radhe Krishna House – A Laddu Gopal Store.
Radhe Radhe! Jai Shri Krishna!